Monday, November 8, 2010

So...You Wanna Chat?

Last week we debuted a new chat feature on our admissions page in an effort to make the process of deciding on, applying to, and enrolling in UAF as seamless as possible. We are happy to report that is has been a tremendous success. Students and those of us in the Office of Admissions and the Registrar are excited about the ease of navigation and the ability to have an immediate and productive interaction.

Here’s how it works: an incredible student who looks very similar to you is perusing UAF’s Admissions website looking for the answer to a burning question about anything to do with UAF. They don’t see the answer right away, so they click on the orange chat button at the bottom of the page and ask their question. Within moments, an Admissions representative provides an answer, which prompts more questions, answers, and conversation. The next thing you know the student happily exits the chat with the information they sought and a personal connection with UAF.

If you’re checking out our page in the middle of the night or at another time when we’re offline, just click on the same orange chat button to leave a message. It will be sent to one of us and we’ll respond to you via email within a short time.

What are you waiting for? Head over to the Admissions page and give it a try! You can give us some feedback while you’re at it. Do you love it? See a way we can improve it? Let us know.

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